Ongoing care for the platform your mission runs on.
Your website is too important to leave on autopilot — and too small a thing to occupy your team every week. Platform Care is our ongoing program for nonprofits and ministries who want their digital presence quietly looked after by the people who built it.
Care is a relationship — not a checklist.
A website needs steady attention. Hosting renews, plugins update, links break, forms quietly stop sending. Platform Care keeps the small things small — and gives your team a partner who already knows your platform, your people, and your goals.
Every new Online Lift website includes the first 12 months of Platform Care at no additional cost.
This ensures a smooth launch, gives your team support during the first year, and lets us care for the digital foundation we helped build. After year one, continue with the Platform Care plan that fits you best.
Built to fit your team.
Five plans, from quiet upkeep to hands-on partnership. Move between them as your needs change — no contracts, no penalties.
Cancel anytime — your site stays live through the end of the month you've paid for.
Core Care
Reliable hosting for organizations that simply need a secure, professionally managed home for their website.
- Managed hosting
- SSL certificate management
- Platform security updates
- Automated backups
- Uptime monitoring
- Domain connection assistance
Best for: Organizations comfortable managing their own content who simply need dependable hosting.
Not included: Content updates, design changes, technical support, consulting, or platform enhancements.
Essential Care
Hosting plus basic support for organizations that occasionally need a helping hand.
- Everything in Core Care
- Email support
- Annual website review
- Contact form testing
- Broken link monitoring
- Up to 3 standard web edits / month
Best for: Small nonprofits, churches, and organizations that need peace of mind without ongoing website management.
Growth Care
Our most popular plan for active organizations that regularly update content and rely on their website to engage their audience.
- Everything in Essential Care
- Priority email support
- Quarterly website review
- Form & integration monitoring
- Basic SEO health checks
- Analytics snapshot report
- Up to 6 standard web edits / month
Best for: Growing nonprofits and ministries that actively use their website as a communication and engagement tool.
Custom platforms, performance, and automation.
For organizations running custom backends, member portals, assessment tools, dashboards, and mission-critical infrastructure that demands ongoing optimization and system efficiency.
Platform Care+
A strategic partnership for organizations that want their website to continue growing alongside their mission.
- Everything in Growth Care
- Priority response times
- Quarterly strategy consultation
- UX recommendations
- Performance monitoring & optimization
- Landing page & campaign support
- Up to 12 standard web edits / month
Best for: Organizations running campaigns, events, fundraising initiatives, and ongoing digital engagement.
System Care
For custom portals, internal systems, assessments, dashboards, memberships, and mission-critical digital infrastructure.
- Everything in Platform Care+
- Unlimited standard web edits
- Workflow & automation monitoring
- Database oversight
- User management support
- Custom integration monitoring
- Monthly strategy session
- Platform performance reviews
- Ongoing system improvement recommendations
Best for: Organizations using custom-built systems that require ongoing stewardship, optimization, and technical oversight.
All-Access
Everything in System Care plus unlimited access to every Creative Lift tool — one price, all-inclusive, company-wide.
- Everything in System Care
- Unlimited access to every Creative Lift tool
- Auto-enrolled in new tools as they launch
- Company-wide access for your whole team
- Priority support across all tools
- Consolidated monthly billing
Best for: Organizations that want the whole Creative Lift toolkit — website care, ongoing design capacity, and every tool we build — without juggling separate subscriptions.
All plans include onboarding, email support, and the ability to pause or change plans as your needs change.
What counts as a standard web edit?
Standard web edits are routine changes that can typically be completed without new design work, development, or platform architecture changes.
Bigger work lives as its own project.
Care plans are for steady upkeep. New designs, builds, and campaigns are scoped separately so they get the focus they deserve — and so your monthly care doesn't quietly absorb them.
These services are quoted separately through Storytelling Lift, Online Lift, or System Lift.
Platform Care clients receive priority scheduling and friendlier pricing on new project work.
Built for the way nonprofits actually work.
Small teams. Big missions. Limited margin for tech surprises. Platform Care is priced and structured for organizations that need steady, capable support without hiring a developer in-house.
Same team. Same platform. Quiet care month after month.
Ready to hand the platform off?
Tell us what you're running and what you wish someone else was handling. We'll help you pick the right plan — or design one with you.